The salesman, Mike, was very friendly and informative about my new purchase. He set me up with one of the lot vehicles for the weeks when I didn't have a vehicle of my own as they waited for mine to arrive at the dealership. All around great service.
Reply from: North Bay Mazda
Thank you so much for sharing your great service experience with us Duncan! Congratulations on the purchase of your new vehicle.
Sent me and my kids home in a vehicle the mechanic knew there was something wrong with. When asked about it “it wasn’t on the work order”. I have since got rid of that vehicle and bought new elsewhere.
We were in the market for a new vehicle at the time, this situation cost you (and our amazing sales representative Matt D) a new vehicle sale.
Reply from: North Bay Mazda
We apologize for your experience in the service department Rayna and understand that you have discussed your service visit with our Sales Manager Matt.
