Gan Chevrolet has always provided excellent service. They were quick to resolve the problem and provided me with a loaner vehicle so I wasn’t left stranded. 5 star service and satisfaction!
I would appreciate it when I make an appointment at a specific time that it is adhered to.
I made an appointment for 11:00 am. I was granted a rental car for the time I was told it would take to perform the work. When I returned after 2 hours, the time I was told it should be ready, my car had not yet been touched. When I inquired about this issue I was told that it would be worked on immediately in which it was. I was told that my car would be dropped off at my home in which it was a few hours later. Overall the work was done and I appreciate that my car was delivered. In the future I would hope that when I am told the details of the service that it is honoured.
Reply from: Gananoque Chevrolet
HI Terry, we are sorry to hear there was an issue with the timing of your appointment, our Operations Manager Mike Kellam will reach out to you to make things right. thank you, the Gan Chev Team!
Very comfortable in waiting area. It was so nice to have a loaner as we live a half hour away. Kelly was very informative and helped understand our options completely.
They were very nice to me well my car was getting a oil change. They give me a ride to my daughter house and came and pick me up when done. Very appreciated. Thank you very much and I have told my work family how nice it was and to check it out
