It was a very busy morning but Rennie , as always, had time to greet me and completed the work order. He explained that my car would not be washed. He gave me a coupon for a car wash. The work order was completed as promised and on time.
Even when the service bays are buzzing with customers, someone lets me know they know I've arrived. This interest in the customer carries throughout visit, including asking whether I have any specific concerns other than routine maintenance and explaining what was done when the car is ready for pick up. These exchanges of info help build my trust in Murray Chevrolet in what can otherwise be a shot-in-the-dark experience.
I also appreciate the excellent shuttle service and pleasant waiting area.
