Service department in incompetent. Three requests were to be looked after and after 10 hours in the shop I had to go to another dealer toget two things done. A nod that should have been One hour took your dept. 10 hours to do and then you didn't look after two of the requests.
Reply from: Murray Chevrolet Winnipeg 7 years ago
Once again I apologize for letting you down on your visit. We hope to see you again.
Kelly Scott
Service manager
Murray Chevrolet
I was charged for an inspection in which I did not approve of. Brought my car in for an alignment and was told it could not be done because I need new balljoints and I am charged half an hour labour for you to determine this. I've worked in service before and ever have I seen someone charged for this. Would never recommend your dealership to anyone
Reply from: Murray Chevrolet Winnipeg 7 years ago
Thank you for your review. Please call me on my direct line at 204-275-4560 so we can discuss.
Kelly Scott
Service Manager
Murray Chevrolet
Great to be reminded of service needed! First contact was professional and courteous.
I brought my truck in for a multi-point inspection, tire rotation and wheel alignment, oil change and inspection of error message for lane assist. All was done within 3 hours. Every person I met at Murray Chevolds was very courteous and professional, even the gentleman at the kiosk who calls for your vehicle to be brought when you arrive to pick it up.
Thanks!
I left confident that my vehicle had being looked over even for warranty items. I also feel like they did the best to give a good price when my repairs started to cost a lot like adding in a detailing and combo'ing some items.
