It's interesting that your request for a review of my service visit came a week before the actual visit.
I've been waiting for the survey after my visit and only found your survey while going through my history.
I arrived on site and was helped right away. The gentleman that helped me was very pleasant. My wait for my vehicle was not long, with the nice waiting area. All in all my experience was good.
Superior service as usual by your excellent service department.
Windshield replacement and oil change.. As always I get superior customer service from the service department. Peter B. is the reason we continue to use Murray's service as he is so thorough , friendly and finds everything that is wrong. He is a great asset. Also when I call or first come in I am dealt with by Kathie Kay and she is so good at her job it keeps me coming back.
Fast service, done before expected time of duration. Friendly people, answered all my questions.
offered a well stocked waiting area. offered a good report on vehicle.
It was just an oil change, so it was a simple process
I was told I had a small wheel alignment issue . I thought of this afterward...but it would have been nice if they would have told me that there was an issue at my previous oil change or if this was a new issue.
I was given a coupon for an alignment that was good for a month, but I ended up having surgery shortly after the service. I have not had a chance yet to deal with the issue.
