13 reviews on ReviewsiiTM
Latest review 6 years ago

Karen Patterson

at Acura West
Excellent 4.8

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Verified Customer
6 years ago

Beginning with a welcoming atmosphere the entire staff was knowledgeable, professional and friendly from beginning to end of my entire car buying experience.

Paul has surrounded himself with a team who are excellent. Each member of his team shared their knowledge with ease and naturally made me feel comfortable with every part of my car buying experience.. I was also reassured that I would continue to receive this on going professional care & help and I feel confident that if I need any form of assistance Paul and his team are just a phone call away.

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Verified Customer
6 years ago

Excellent experience

Bought a new Acura over email from an email the dealership sent me on their inventory, we came to a price we both could live with and the deal was done. Terrence was helpful and did a fantastic job. When we picked up the car Debbie was very thorough with the explanations on the warranty, lease agreement and option for extending any warranty. Terrance went through the car with Nicola and myself and performed a deliver as I would have when I was selling cars, very thorough and made sure my wife understood what he was explaining. Seeing how this is around the 36th Honda/Acura vehicle it wasn’t like we are not familiar with the the product. Great car and great people, was a pleasure working with them.

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Verified Customer
6 years ago

Acura West met and exceeded my expectations!!

This was by far the best experience I have had buying a vehicle... Everyone was was so nice and helpful. They made me feel welcome and appreciated. Even my 8 year son an niece enjoyed their time at the dealership. We will definitely be back for service and when looking for our next vehicles!

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Verified Customer
6 years ago

Purchase of a “new to us” MDX

Absolutely awesome service! We were treated with respect every step of the way. Terrance was fantastic and even called us after a week to check in. Top notch!

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Verified Customer
6 years ago

Set up

Terrence spent nearly two hours setting up the car to do what I wanted it to do, and followed up afterward with reply to questions that came up later. Dry helpful.

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