Your Friends At Roadsport Chrysler

I walked in and told my sales man, his name start with the letter (M) exactly what I want and what I needed the car vehicle to be able to pull. I was given wrong facts or he didnt know and told me to google it. I ended up dealing with the general manager at the end of the ordeal. I would not recomend friends or family there at all to buy a car. The service department is very good there is why I gave it one star instead of a 0.

The service was excellent through the whole process up until the post sales follow-up. A week after we received the car we received a hand written thank you note, incredible! A week after that we received a phone call from our sales rep, incredible again! When asked how we were enjoying the car, we said excellent, but we did have very really concerns about the brakes, and the tires as the brakes had been 'slipping' when trying to slow down at intersections and then locking so the vehicle slid. On closer inspection the tires were actually very close to being at the end of their life. Our driving style hadn't changed from our last vehicle, so we knew it was the performance of the Jeep Grand Cherokee. The sales person told us he'd speak to his manager, to see if there was anything that could be done to look into this issue..... suggesting a safety test, discount on new tires etc -- a gesture more than anything, but certainly we appreciated his suggestion. Needless to say he committed to calling back with in a few days, and 4 months later we are still waiting. That's the last impression we'll have of Roadsport sadly, because up until that point they out performed any experience we'd ever had at a garage before. Such a shame.....

Good to see a dealer ordering parts and installing them at their facilities. Good way to stay safe on the side of the warranty.

Top notch, stress free.friendly, knowledgable sales person who made me feel totally at ease.things were done in a timely fashion and no guess work from me.

The manager was rude and wouldnt work with me as i bought a jeep and had to leave the hard top there for an extra day or two. He said absolutely not but i had no choice. I just bought a 30 thousand dollar jeep and he treated me like crap.