Hey its Andrew here, I am new to the car industry and its been nothing but pleasure to be here. the atmosphere drives me to be productive and successful while having plenty of fun. I am looking forward to helping many of you in the future!
I should have written this review a month ago when I purchased my jeep but put it off. So I dealt with Andrew and he was absolutely great to deal with, i was a bit if a pain I'm sure but he was patient and very knowledgeable. He made my experience a great one and I will go back to him and the dealer again in the future. Thanks very much to Dilawri Jeep and specifically Andrew.
Bruce
I went in recently to look for a used Jeep Wrangler without knowing exactly what I wanted. Andrew, the salesman really took the time to find me exactly what worked for my budget. Thank you. Definitely will refer them to my friends.
Honestly the best experience I have ever had buying a new vehicle, and trust me I have bought many! He knows his stuff, very nice, punctual, and he cares about his customers. Thank you Andrew
We were misled on the conditions of the deal and avoided and ignored since in trying to rectify the mistake.
Conditions of the deal included a year’s worth of Sirius XM in our ‘18 Cherokee.
Along with chips in the paint that caused us to return the vehicle after we picked it up, we noticed the Sirius was not installed in the vehicle. We had to bring it back again. Bear in mind we live 45 minutes away. We were then informed by the desk clerk that he himself realized the vehicle wasn’t set up to accommodate Sirius.
My wife spoke to the Sales Manager, Mo, about the issue. He obviously feigned concern and said he’d “reach out” to us the next day. That was about a month ago. No call as of yet. I’ve tried to “reach out” to him numerous times, leaving voice mails, etc, but can’t seem to get ahold of him.
We’ve bought from this dealership before and I convinced my wife to come back despite her reluctance based on poor service in the past. My logic in returning was based on the fact we’d bought there before so maybe they’d treat us right since we were returning customers. I was very wrong. I apologized to my wife many times for my optimism regarding this dealership and will not return there based on this experience.
Thank you
