Jody G Thibodeau

Jody was amazing. She made the start to finish very easy. She was always there when I reached out with questions. This is my first Toyota and it was a great experience and I absolutely love my new CHR.

My last purchase experience at Laking Toyota did not make me feel appreciated. Oxford – “Appreciation” -1- favourable or grateful recognition, 2- favourable estimation or assessment, 3 - increase in value. I am what you would call a repeat client, starting in 2011, I have purchased 3 high end Toyota 4 Runners (2 were limited models) from the same salesperson. Due to my experiences with every new purchase, I have become more skeptical of the sales process and I certainly did not feel appreciation for my business from the last sale. This year, after I picked up the new 4 Runner, I brought the vehicle home and noticed an issue with the new vehicle. I sent a total of 3 emails to the salesperson and did not receive a response in a timely fashion, to come up with a fix. This is very frustrating for the customer and it went down hill from there. I like the Toyota 4 Runner product; I certainly did not feel I was a valued repeat customer from Laking Toyota. I did speak with the “Laking” Toyota General Manger regarding this recent purchase.

When I brought the car in to get oil change....great service Matt was always pleasant and the other guys and gals where always helpful also,

Service of staff was very honest and patient with all my questions I asked. I would recommend Laking Toyota to my friends and family.

Wonderful experience. Excellent service. Jody & Steve were very helpful & great to work with . I would recommend this team to anyone looking for a vehicle.