Terrible salesman pushed a car for my daughter without explaining anything or even speaking to the co signer. Now won't even speak to her or make arrangements with a vehicle they say she purchased.
I had to cancel because it wasn’t going to work and now they are still taking my money and I don’t even have the car and they are reselling the car I even have picture proof
Terrible salesman pushed a car for my daughter without explaining anything or even speaking to the co signer. Now won't even speak to her or make arrangements with a vehicle they say she purchased.
I normally do not write reviews but for this I felt I needed to. I was contacted at work by their call center and after answering their questions about my current vehicle and if I had been on time with my payments (which I have been for 2 years) they could help me get into a newer vehicle with lower rates. I know my credit is not the best, but they did a really good job of making it seem like they would be able to help me out. it has now been a month without even a text or reply, nothing, not even an I'm sorry sir we cannot help you out. I find that very disrespectful, ignorant and insulting and I can promise you that everyone I talk to will know how you run your business and treat potential and non potential customers. If you cant make money on the person you wont even waste your time with them either. But that's fine, I will find somewhere else to make my timely payments, and by reading some of these reviews it looks like I may have dodged a bullet anyways.
Reply from: Empire Auto Group
Sean we are not able to find you in our database, I would appreciate it if you could give us a call back at 519 659 0888 and we will be more than happy to help you with your concerns.
Thank you
We sign a contract on April 1 2021. He kept on changing our delivery of our vehicle. We had payed two payment on our old vehicle plus we made payments on our new vehicle. When we asked our old lend they said something is wrong with your check. You guys send them a new check it doesn’t match with our contract. So empire auto group made $358 on us. Isn’t it fraud that we sign agreement for one amount on our old car and you issued a new check for old different amount? So we very carefully dealing with dealership
