We were told that they were paying our last loan offa s all they did was take 1000$ off the vehicle price and make us pay the loan on our contract and they didn’t even pay it. If this doesn’t get straighten out we want to return the van
Reply from: Fusion Auto Sales
After our phone conversation it appears everything was done the way that we had agreed upon. The letter that you received from the financial institution was sent out as your original loan was being paid out. I apologize for the misunderstanding and the poor communication from the bank. I am so glad that we could explain the situation to your satisfaction. Enjoy your Caravan!
All the best
Jeramy
Reply from: Fusion Auto Sales
Hey Scott
Thank you for changing the review to a 5 star and after our conversation everything was done as per our agreement. Unfortunately we cannot control what the bank does but everything ended up as planned and the previous loan was all taken care of.
Jeramy
Fusion
Purchased my second from Fusion Auto. The staff are friendly and go out of their to make you have a great experience. Customer service is excellent. I wouldn't go anywhere else.
Reply from: Fusion Auto Sales
Darlene
Thank You very much for the purchase again, we appreciate the business and never take for granite our returning customers, like always if there is anything you need please do not hesitate to contact us.
Thanks again
Jeramy
Very happy with my experience with Fusion Auto Sales, very fair pricing and service was great all around. Would return in the future if I needed another car.
Reply from: Fusion Auto Sales
Congrats Ashley
Thanks again for the business and the purchase of your new Mazda 3. If there is anything you need please do not hesitate to contact us.
Merry Christmas
Jeramy