Did not meet expectations. Not meet what they promise. Not a good standard. Staff is nice tho. Not even close to expectation what they promise.
Reply from: North Battleford Toyota
Gurwinder, so sorry you weren't satisfied with your service appointment. I would suggest that you discuss your issues with your sales advisor or our general manager so we can attempt to resolve your concerns. This is not the type of feedback we like to hear; however it gives us the opportunity to learn and do better. Thank you for input.
First service completed and everything done was explained. Everyone at Rainbow is so friendly and knowledgeable I coiuldnt be happier
Reply from: North Battleford Toyota
Dwayne, thank you for your complimentary review. We're glad that your service appointment went well. We do try and make every visit as easy, comfortable and pleasant as possible. I hope you tried one of our Van Houtte coffee flavors while you were here. See you on your next scheduled service appointment.
I had the block heater recall done and was told two hours but was done in a hour The staff is great
Reply from: North Battleford Toyota
Campaigns and recalls are amnesties offered at no cost to our customers. Isn't it a pleasant surprise when services take less time than expected? We do try and keep appointments as on schedule as possible. Thank you Joanne for taking the time to write your review and for being a valued customer!
Rainbow Toyota is the place I have gone for general maintenaince since the Rav 4 was purchased from them in 2013. They have always been very helpful.
Reply from: North Battleford Toyota
Thank you Joan for your review. We sure appreciate your loyal support! It is customers like you who make our business what it is today. Regular maintenance keeps your Toyota running smoothly and efficiently. Thank you for 'riding with Rainbow"!
Salesman was very informative and provided answers to all our questions.
The salesman was very informative and provided answers to all our questions. He gave a tutorial on the functions of the vehicle, mechanically and features that the 4 Runner has to offer.
Reply from: North Battleford Toyota
Richard knows vehicles and loves to share that knowledge with his customers. He wants them to be very comfortable with their purchase and spends the time to do so. Remember, he will always be available to answer any questions you may have. It's not just about the sale; it's about building a trusting relationship. Thank you for 'riding with Rainbow' and for your positive review. We look forward to seeing you at your next regular maintenance appointment. Drive safe!
