My car had the same issue when I brought it in March before my warranty expired. There is a bulletin out for the issue so you would think you guys would know of the issue. I told them in March my car was making a funny noise. Nothing was done then to look into this problem. 3 months later, after my warranty is up, you find the issue. As far as im concerned, since there is a bullitin out for the issue, your staff should have known what was wrong with my car.
Reply from: WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac 9 years ago
Stephanie,
Thank you for taking the time to offer feedback regarding your recent service visit. I have passed along your concern to our Service Manager, Guy who will reach out to you regarding your specific concerns.
i always take my car to you for upkeep and repairs. i have always experienced great service and would recommend you for sure.
I am always treated with respect and do not feel being female means not getting the same attention. I have been looked after by a few different service advisors and am always pleased with their dedication and their follow up.
