During the purchase of my new vehicle the sales representative took the time to listen to my needs. Questions were asked about what I liked about my current vehicle and what features I would like to have in a new vehicle. At the time of pickup all features of the vehicle were explained to me with extra attention give to features not present in my current vehicle. I would highly recommend my sales rep Shane Stoodley as well as the Collingwood dealership my honesty and great service.
The sales rep was very knowledgeable and helped structure a deal that worked for me. The financial details were handled with total accuracy. I would say my buying experience exceeded my already high expectations. The staff were very helpful training me on the operation of the vehicle since it had a number of features, such as Bluetooth connectivity that my previous car did not have.
When we arrived at 4 in the afternoon to him and haw over vehicles and think about a test drive we were greeted by Dean. He asked if he could help I told him I usually see Dave he informed me Dave was on holiday's but if he could help just let him know. The rest is history, he explained the details between corolla and rav4 i took both out for a drive. He never rushed us even though closing time was very near. I explained I've owned my corolla for 14 years and she still has alot of life in her. He thought that was great to hear i was happy with my first toyota. After roughly 2 hours I thanked Dean for his time, thanked Vicki for her time because I happily just bought a 2017 rav4. I picked her up Wednesday Dean stopped to say hello and congratulate me and Dave took it from there making sure I understood all the bells and whistles my new vehicle had. Got a new ball cap, told me to call with any questions or concerns. Everyone is always friendly and helpful when my husband and i have been at collingwood toyota ( we frequent alot my husband has leased 3 vehicles from Dave) I'm happy to say they'll always have our business and I recommend them to everyone ! Come on in can i get you a coffee ...friendliest staff ever. Sincerely Kelley Grady proud Toyota owner!
Tim was extremely helpful proving prompt courteous service including providing add'l quotes, explaining safety features, highlighting savings and following up on questions and timing.
Thanks again for another great experience at Collingwood Toyota!
