We are new to the area and happened by Laird Wheaton GM Nanaimo for an oil change
We were so impressed with our treatment at the service department We decided to wander over to the sales department
There are we Met Chad who coincidentally We had already texted and emailed with six months earlier
Chad talked us through the process got us into a nice shiny new truck in no time and exceeded all of our expectations
He had a lot to live up to we had previously been dealing with our salesman on the mainland since the end of the 80s
We are so happy with our new vehicle and our service from both your service department and our sales representative Chad
we have recommended your dealership to many people in our circle of influence and will continue to do so
Coincidently we’re now talking to Chad about our next vehicle ...
Thank you for having such great customer service you our new favourite dealership!
Rob & Linda gabriola island BC
Promised shuttle then told no when dropping off vehicle. Part needed would arrive after I left for US
I was very disappointed in the entire experience. Staff was very dismissive of ny needs which is why i dont deal wirh Duncan anymore. You may contact me if you wish to discuss
Promised shuttle then told no when dropping off vehicle. Part needed would arrive after I left for US
I was very disappointed in the entire experience. Staff was very dismissive of ny needs which is why i dont deal wirh Duncan anymore. You may contact me if you wish to discuss
I was quoted 2 hrs. to have the recall installed. I did not have time to finish chapter in book before my vehicle was ready. Car wash and all. Thank you!!
I was quoted 2 hrs. to have the recall installed. I did not have time to finish chapter in book before my vehicle was ready. Car wash and all. Thank you!!
