I was referred by a family member to Wendell Motors and to "go see Wes."
Wes was very professional, accommodating and friendly. As I was from out of town and heading back the next day, Wes and the team at Wendell did everything they could to get me up and going in my new RAM 1500. Excellent experience and top notch customer service. Hats off to these folks! Not only will I return in the future...I have already started referring others from my town.
Never having dealt with this dealership before and finding the car I wanted through the internet put me on edge a bit. I sent an email over the weekend inquiring about the car and I got a response which I thought was great. 1 point to Wendell. Wes, who is the Fleet Manager there, responded and we exchanged a few emails about the car. I asked them to hold it as I was driving out, about a 1 1/2 drive for me, which they did. 2 points for Wendell. When I arrived I was greeted by Wes and we had a chat and then Again, having looked at it online, you never know what it will look like in person, it was as advertised. 3 points for Wendell. Car looked great and we quickly got the deal done. The buying experience went equally well, 4 points for Wendell. I have a fellow that I go to for detailing and ceramic coating who is only 10 minutes from the dealership. Wes ensured my new car was delivered to him so he could prep it for me and everything was ready on the day we agreed to for the pick up. The car looked fantastic and enjoyed getting to know Wes a bit. 5 points for Wendell!!! I highly recommend these folks. This was my first experience buying from them, but I would say it won't be the last time! Great job - 5 stars, i'd give them 6 if I could. Cheers!
After contemplating a new vehicle and seeing an enticing incentive I emailed Wes Grosz after hours not anticipating a reply until the next business day but was delighted to receive a speedy reply the same evening and an invite to discuss further in the morning.
I had a number in mind that I would be satisfied with paying and was pleasantly surprised Wes offered the same figure and I knew it was a good deal so we didn't even have to negotiate. The exact vehicle we wanted wasn't at the dealership but Wes was able to locate an identical vehicle elsewhere and we picked it up at Wendell's a day and a half later.
Purchasing with Wes at Wendell's was truly an enjoyable and hassle free experience.
