We had an amazing experience by doing business with Wendell. Everyone was really respectful, specially the advisors Fred and Rob. Shawn was awesome too. I would definitely recommend it to a friend, and that will be my first choice when i decide to change my automobile again.
I went in to buy a Cherokee. Decided to order a new 2019 and it came very quickly. The teamwork between Carlo and Fred was a delightful experience. It’s an awesome vehicle.
the delivery of our vehicle was actually disappointing
The time for the arranged pick up changed. Misinformation was given surrounding the use of our previously purchased snow tires, delays regarding changing of plates and rails for the roof top carrier. Our salesman was really not present during the scheduled pick up time leaving the financial guy to figure things out.
Reply from: Wendell Motor Sales 7 years ago
Good Afternoon Kathryn (Kate)
I am sorry to hear about your experience while taking delivery of your new Journey. I have sat down and discussed some of the issues with both Vlad and Shawn, and would appreciate the opportunity to better understand where we fell short of your expectations.
We value and appreciate both your business and your input/opinions. Pls contact me/the Dealer, Craig Hendry directly, if you wish to discuss further. Thank you...
I purchased a new vehicle @ Wendall, Fred was my first contact and he was really good and knowledgeable about the vehicle I was looking at. From start to finish everyone I dealt with were very friendly and made me feel comfortable
