This was the first oil change on my new RAM 1500 Ecodiesel at Wendell Motors. I was pleasantly surprised from the initial contact to the service department for an appointment to the actual service. They knew all required information. I briefly spoke to the service advisor and met the technician. Fourty minutes later I was on my way. Thank you!
Alex was welcoming and friendly (at 0830!). I was told when my Jeep would be ready and it was done in the said time.
Alex is a great employee and is a pleasure to deal with.
I booked my service appointment through Carlo, our sales rep (which is so convenient and easy) and had to move it about an hour before the appointment, and they were very polite and accommodating. I have a young kid and a baby to lug around, and Alex was very helpful. Also took my vehicle in early when I arrived early. Excellent service, every time :)
There was a recall on the switch for the rear vent windows on my 2012 Grand Caravan. It took more than 1 year for Chrysler to send the part to Wendell Motors and under 1 minute to install. No appointment necessary... Thank you for looking after your customers!
