The installation of a Brake Controller went as scheduled and without a hitch..(lol).
The usual good service and communication by both Parts and Service is very much appreciated and makes Wendell my dealer of choice for the vehicles provided.
I got there, she didn't even acknowledge me. She was on the phone and continued to stay on the phone while asking my information. I then requested a shuttle back to work. She said she would call it right away, the shuttle vehicle was parked outside the window. I sat in the waiting room for 40 mins before finally going over to the desk and asking again for the shuttle. She didn't pay any attention to me as a paying customer not did she follow through with what she told me she was going to do. I left incredibly frustrated.
Reply from: Wendell Motor Sales 8 years ago
Hi Melissa and Rob,
I am very sorry to hear about your frustrations from your recent visit. Please contact me and let me know what I can do to make things right.
Alex Cubbidge
Service Manager
Wendell Motor Sales
529-893-1530
Pleasant, staff were courtious however, old parts were not saved for me to review as I had requested
Pleasant, staff were courtious however, old parts were not saved for me to review as I had requested. 2 additional recommendations were noted on the invoice but a cost was provided.
