Service department did not order parts I needed when I made the appointment. The lube bay had found the issue and told me what part I needed fixed. They did not listen on the phone or in person. Did not communicate that to me until the end of the day. When questioned about it; they will not answer directly. Every time I bring my Jeep in they need it for a whole day even if the fix takes an hour. Sexist staff that does not want to help women & talk down to them. It’s disappointing in 2019 that this happens. I’ve been repeatedly asked over the last 6 years for a husband/boyfriend/father to contact. Even though I make the appointment, bring it in and pay for it. Unorganized booking system that requires everyone to arrive first thing in the morning no matter what time the vehicles appointment is. When I first brought my Jeep in after purchasing it, I was told I will not get great service because I did not purchase from them. Well, that has proven to be true. And when I purchase a new Jeep this year it will not be from denham. ya I’m