Published 3 years ago

disgusting service department specially for the manager

I went to the BMW service department in the morning and explained the problem to the advisor advisor. The advisor told me they would fix it and call me when they have fixed the problem. In the afternoon, BMW called me and said the problem had been fixed. I went to the service department and paid all fees. I just started the engine, the problem was still there. Therefore I went to the office and asked the advisor why the problem was still there after they had told me the problem had been fixed. The manager came and told me that they did not design this car, they just did the service. they could not fix that problem if they had inspected. If I would like to pay it again, he could send some to check it for me I never seen any mangers rude like this. I paid but I did not get the problem solved. BMW wanted me to pay it again and obviously they could not solve the problem. I do not remember the manager's name. his office is close to the front desk in the service department. STUPID MANAGER! I

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