Published Il y a 7 années

Over whelmed and unhappy.

It started off okay. I told them what I was looking for and they said they could get it. Then they could not get the truck I wanted and offered me something else. I do not deal with finances so this process was very foreign to me. I was not explained about my trade in and the money that was still owing on that, and because they had called about trading in my Journey I thought I had to included it in the process. In the end I got a truck that is not able to do what I need, traded in a vehicle that I still owe almost $15,000.00 on and purchased a second vehicle from you that was not needed if it had of been explained that I didn't have to trade in the Journey. Then because it was the end of the month everything seemed very rushed to get everything signed and done. Some how I went from a $30,000.00 truck to almost $60,000 and a trailer hitch that was supposed to be included was charged as well. When compared with other companies the interest rates are ridiculous. Will never purchase from there again.
Kelly Wolfe Il y a 7 années
Thank you for your input William. I wanted to let you know I have brought your concerns to the attention of our Sales Manager. - Online Manager

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