WILLIAM BAKER
Published 7 years ago
Over whelmed and unhappy.
It started off okay. I told them what I was looking for and they said they could get it. Then they could not get the truck I wanted and offered me something else. I do not deal with finances so this process was very foreign to me. I was not explained about my trade in and the money that was still owing on that, and because they had called about trading in my Journey I thought I had to included it in the process. In the end I got a truck that is not able to do what I need, traded in a vehicle that I still owe almost $15,000.00 on and purchased a second vehicle from you that was not needed if it had of been explained that I didn't have to trade in the Journey. Then because it was the end of the month everything seemed very rushed to get everything signed and done. Some how I went from a $30,000.00 truck to almost $60,000 and a trailer hitch that was supposed to be included was charged as well. When compared with other companies the interest rates are ridiculous. Will never purchase from there again.
Kelly Wolfe
7 years ago
Thank you for your input William. I wanted to let you know I have brought your concerns to the attention of our Sales Manager. - Online Manager