Winnipeg Honda

I liked the fast friendly service., I didn't like being told I had to pay for brake inspection on a 1 yr old vehicle.

My 2014 CR-V was making a noise which appeared to be related to engine speed, not wheel speed. A couple of other shops were unable to identify the noise so I thought Honda might recognize it, if it was common on other similar models. I asked if I could go along for the test ride to make sure that you were analyzing the right noise. I was told that was normally against policy but "we will see". A half hour later, I was told my car was ready to go. What about my ride-along?? The person who returned my keys (and was dressed in a mechanic's uniform) read the notes from the mechanic to me but clearly didn't understand what he was reading. You had identified a bad hanger bearing on the drive shaft. "But", I asked. "isn't a hanger bearing noise related to wheel speed, not engine speed?" Your employee didn't know. The mechanic's notes suggested that I start by changing the drive shaft, $2979 plus labour and taxes for nearly $4000, and then see if that would fix the problem. I felt this was very poor value for the $200 (including $22 in environmental and shop supplies??) this advice cost me. However, to give the Devil his due, it turns out that your analysis was correct.

Excellent service. i was scheduled on time and my car was fixed perfectly. I’m really impressed with the level of Service

Courteous. However the person in charge of contacting me when the required part arrived did not do his/her job.,I phoned several days later to inquire if the part had arrived. In fact it had come but no one contacted me about it.

Just dropped in to see how our new car order was progressing; received detailed explanation & was completely satisfied. Looking forward to receiving our new 2023!!