Verified Customer
4 years ago
Staff made you feel that you were a valued customer.
In buying a new vehicle the initial offer, I felt was very fair, so there was no need for negotiations which I will not do when I go to a dealership. Either the offer is good from the start or I walk away. Staff made me feel like a valued customer and were very accommodating as we were from outside the city. We have not had the vehicle in for servicing yet so can not comment but the sales staff and people in finance were excellent to deal with.
Staff Dealt With
Verified Customer
4 years ago
Great!
Great service and experience. Sumit took the time to make sure we knew all of the features and aspects of our new vehicle.
Staff Dealt With
Verified Customer
4 years ago
Taking the extra step
Went for service. Had issues taking out the car seat. One of your staff promptly came over to help unlock it for us, and also taught us how the removal process, for if we needed, in the future. Appreciate the extra courteous effort.
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Verified Customer
4 years ago
Still waiting to complete our Trailer Hitch package.
We purchased our Palisade at the end of August and new that it would take about 1 month before the Trailer Hitch package would arrive. The Trailer Hitch package arrived but not the wiring. We are still waiting over 1 1/2 months now for the wiring package to arrive. Disappointing, but we are sure that it will come shortly and we will be able to get it installed.
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Verified Customer
4 years ago
Shuttle Needed
The only reason for a 4 star was no shuttle service............................. It is not easy to find a ride as people are all at work or not going out of their homes & setting there for 3 to 5 hours is not smart at this time
Staff Dealt With