Steele Chevrolet Buick GMC Cad...

My recent experience at Steeles Chev Dartmouth was frustrating and deeply upsetting. I brought in my 2020 Buick Encore GX for issues covered under warranty, including a blurry back camera that had been a problem since I bought the car. When I returned, I was shocked to find a $203.48 diagnostic charge for the camera—conducted without my consent. The advisor, Adrian, repeatedly insisted the issue was due to a minor dent, disregarding my explanation that the camera blurriness was present from the start. When I asked to speak with a manager, Adrian simply told me no one was available, leaving me with no choice but to pay if I wanted my car back. The experience left me feeling completely dismissed and helpless, as though my concerns didn’t matter. I hope Steeles Chev Dartmouth takes this feedback seriously and reconsiders how they treat their customers, so others don’t have to go through the same distressing experience.

My recent experience at Steeles Chev Dartmouth was frustrating and deeply upsetting. I brought in my 2020 Buick Encore GX for issues covered under warranty, including a blurry back camera that had been a problem since I bought the car. When I returned, I was shocked to find a $203.48 diagnostic charge for the camera—conducted without my consent. The advisor, Adrian, repeatedly insisted the issue was due to a minor dent, disregarding my explanation that the camera blurriness was present from the start. When I asked to speak with a manager, Adrian simply told me no one was available, leaving me with no choice but to pay if I wanted my car back. The experience left me feeling completely dismissed and helpless, as though my concerns didn’t matter. I hope Steeles Chev Dartmouth takes this feedback seriously and reconsiders how they treat their customers, so others don’t have to go through the same distressing experience.

My recent experience at Steeles Chev Dartmouth was frustrating and deeply upsetting. I brought in my 2020 Buick Encore GX for issues covered under warranty, including a blurry back camera that had been a problem since I bought the car. When I returned, I was shocked to find a $203.48 diagnostic charge for the camera—conducted without my consent. The advisor, Adrian, repeatedly insisted the issue was due to a minor dent, disregarding my explanation that the camera blurriness was present from the start. When I asked to speak with a manager, Adrian simply told me no one was available, leaving me with no choice but to pay if I wanted my car back. The experience left me feeling completely dismissed and helpless, as though my concerns didn’t matter. I hope Steeles Chev Dartmouth takes this feedback seriously and reconsiders how they treat their customers, so others don’t have to go through the same distressing experience.

I was in the market for a mid-sized truck and struggling to find the perfect one. As soon as Shaun had something available, he reached out immediately and got me in the drivers seat ahead of anyone else. Honest, upfront and relaxed is how I would describe Shaun. Really committed to my being satisfied with the vehicle and just as excited about the truck as I was! With no reservations, I can recommend Shaun to anyone out there. He knows his products, he knows the industry and he will work for you to get the vehicle you want.

Steven Murphy' was super helpful in helping me decide on the perfect vehicle super satisfied with all his help I will send everyone that I know his way for sure