Verified Customer
7 years ago
Relatively pain free.
I had an issue, scratch on the bumber, with my truck after taking possession. I phoned up my salesman Dana Molander. He dealt with the issue no questions asked and the bumper was replaced. I was extremely happy with this level of service and will recommend Wheaton to anyone.
Reply from: Wheaton Chevrolet
Trent,
We're grateful for your business and for the word of mouth.
We can advertise great prices but we can't advertise our great people as easily.
Your help in that keeps the lights on!
See you next time!
Staff Dealt With
Verified Customer
7 years ago
Very quick,friendly and professional
Peter is a professional, knowledgeable and very pleasant
I got in right away and the work was performed promptly
The staff is always polite and knowledgeable
Reply from: Wheaton Chevrolet
Paul,
We appreciate both your review and your continued business.
Staff Dealt With
Verified Customer
7 years ago
Very happy with the service and the friendly atmosphere
When I went to pay for the service, the clerk discovered that the bill was larger than it should have been. After bringing it to the service tech, she adjusted the bill.
Reply from: Wheaton Chevrolet
Syd,
Glad you had a great experience with us, as intended.
Look forward to seeing you next time!
Staff Dealt With
Verified Customer
7 years ago
Buying the vehicle great experience.
Buying my Colorado there I had a great experience sales team is excellent!!! The problem I don’t like is the numerous phone calls asking me about my purchase . If I have a problem with the vehicle I’m going to let you know. If it needs servicing I’m going to have it serviced. I don’t need phone calls reminding me . I recently had my Colorado in for warranty stabilizer link was broken. So they ordered one. Part comes in I take it there turns out they ordered wrong part ! Ok no problem. Bring it back they have right part . But realize the other one is broken also . So they order another one I bring it there month or more later finally truck is fixed. That’s part of the reason for giving you guys only 3stars .
Reply from: Wheaton Chevrolet
Brian,
Those are reasonable problems to warrant a 3 star review, I'm sorry you had that experience with us.
I'd like to get some more detailed information about the calls you've been receiving and about the process at the Parts department. If you're willing to help me make this place run a little smoother please reach out to me directly at jmichell@wheatonchev.com.
Staff Dealt With
Verified Customer
7 years ago
quick propmpt sevice
The first oil change on my new truck. The booking process was easy . Service was quick and efficient.
Reply from: Wheaton Chevrolet
Clark,
Thanks for the kudos on our booking system. It's new and we're happy to hear from people who are enjoying it!
Staff Dealt With
