Verified Customer
6 years ago
My oil was changed
My oil was changed and I drank coffee while I waited. Now I am watching the counter of words until I reach at least 20.
Reply from: Wheaton Chevrolet
Hah! Thanks for your business and the word counting!
Staff Dealt With
Verified Customer
6 years ago
Pleasant
Positive, the sales representative was helpful, accommodating and knowledgeable in the truck I purchased. I felt I got a fair price on trade in as well as the truck I bought.
Staff Dealt With
Verified Customer
6 years ago
Brought my truck in for a routine maintenance package, only to be blind sided by repairs not required.
After informing the staff I was not interested in trading/selling my truck, I got a call an hour later for over $2000 in repairs, not including the broken shock that was missed. I got all repairs required fixed elsewhere for $900.
Staff Dealt With
Verified Customer
6 years ago
ZEROs when it comes to "Customer Service"
I took my vehicle in for service …. the service co-ordinator told me to wait in the lounge and he would send the courtesy driver to give me a lift home. The courtesy vehicle appeared and left a couple of times but no-one came into the waiting area and offered a lift. After an hour and a half I was fed up and walked home (45 min walk). On arrival home, I find a message from Wheaton indicating I should call them about my Aveo. When I called the service dept., they denied calling me and suggested that it was likely a salesman who called … sure enough the sales staff wanted to sell me a new car.
It is bad enough that they offer me ride home and don't provide it, then while I am sitting in their facility right beside the showroom for an hour and a half, the sales staff can't get off their asses and talk to me there but instead phone my home. Sad!!!
Staff Dealt With
Verified Customer
6 years ago
I'm happy with the service I've got.
I'm happy with the service I've got. The car has been doing well since and I'm satisfied. Keep up the good work! See you next time.
Staff Dealt With