Verified Customer
4 years ago
First service appointment
Very good client services.
I appreciated the interaction with Shanna E both by email and in person and the regular follow-up and updates from Matthew G. , great client services.
As a new Audi owner I am still not sure about the features of the myAudi app and the MMI-
Staff Dealt With
Verified Customer
4 years ago
Great
Max was busy with limited resources after Covid 19. We bought Q5. He helped on all levels and followed up on all of our requests. Honored all parts of our deal negotiated leading to our purchase. Q5 is amazing. Service at Audi West has been great despite C19 context and all follow up honored.
Staff Dealt With
Verified Customer
4 years ago
New A3
Great job on delivery of our new A3 during COVID-19. The process was fast and courteous and respected all COVID protocalls.
Staff Dealt With
Verified Customer
4 years ago
tough to do great on covid! With that said they did the best they could ?
Tough to buy a fancy car in covid....you miss out on the special touches you are use to getting with audi!
:(
stay safe and well
Monica
Staff Dealt With
Verified Customer
4 years ago
Q5
Good service all around, but I'd like to know when you will be able to give me the orientation session, as there are a few things i'm having trouble setting up.
Thanks.
Staff Dealt With