Verified Customer
5 years ago
Outstanding
My vehicle was written off after I was hit by a car running a red light. Richard Cross reached out to me to see how I was doing and immediately began the search for a replacement vehicle before was even thinking about it. He found an identical brand new Q5 and we had financing arranged within a week. The finance and delivery team were equally caring and professional.
Reply from: Audi West Ottawa
Thank you for your review and we are glad you are okay! These situations are never good and we are happy everything worked and that we were able to find you another car. We will share this with the team!
Stay safe and healthy!
Staff Dealt With
Verified Customer
5 years ago
Very professional all around.
I was very interested at getting a Q7 3 years ago. Very little went well at that time and I walked away very disappointed. This time around, it was the opposite, Jeff and the other teams members were all professional, knowledgeable and helpful.
Staff Dealt With
Verified Customer
5 years ago
New car purchase
From the very beginning to the delivery of the new car it was a very enjoyable experience. Thanks to Blair and all the staff at Ottawa Audi west!
Staff Dealt With
Verified Customer
5 years ago
Excellent
Words can not express have excellent the purchase process was for our 2018 Audi Q5 Progressiv in Moonlight Blue with..............
Staff Dealt With
5 years ago
More than we ever expected
We were only visiting the Province, intent on purchasing a vehicle once we returned home but wanted to take a test drive. We were up front about not purchasing from Ontario, Kirk never hesitated to give us his time despite this knowledge. He went even further to research cars not on the lot, and was able to find us exactly what we wanted, and for a price better than we hoped for including shipping to our home. We certainly appreciate all that Kirk did for us and would highly recommend him to anyone looking to purchase a vehicle.
Staff Dealt With