Verified Customer
7 years ago
The experience was excellent. 10 on10.
We were treated very well professionally by the salesman. We were explained every detail of the model we were buying and he went all the way to find us the right one from other Audi detailers . The experience was great. Never had that kind of experience in other dealers before.
Reply from: Audi West Ottawa 7 years ago
Hello Marcel,
Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
7 years ago
Excellent
Mr. Li has a lot experience, and gave us a lot information that helped us made our purchase. We are very happy, had many thanks for his help.
We will try weekend free car wash service from the dealer.
Reply from: Audi West Ottawa 7 years ago
Hello Chen,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
7 years ago
A fantastic car buying experience!
David Li was excellent! He made buying a car fun. He was friendly, knowledgeable and helped us get the perfect car with all the features that mattered most. We will definitely go back to Mark Motors and David Li! Thanks =)
Reply from: Audi West Ottawa 7 years ago
Hello Bradley,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
7 years ago
Very professional and helpful!
We got very detailed information. He listened to our requirements and gave us good recommendations. Very good follow up all the time. We are pleased to have him there helping us.
Reply from: Audi West Ottawa 7 years ago
Hello Ziyu,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
7 years ago
The experience in the new car purchase was generally quite favourable
The experience of working with your sales representatives in discussing the vehicle, the options, pricing and a test drive of the A4 was good. I had already made a decision to purchase the vehicle based on various articles I had read in the last two years. The sales reps did a very satisfactory job without pressure, of completing that loop in allowing me to commit to the final purchase.
I must say, I'm thrilled to be owning and driving the car as it is everything that was promised. I'm continuing to learn the finer points of all the software and most of all the terrific handing properties of the vehicle.
Reply from: Audi West Ottawa 7 years ago
Hello Adalbert,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
