Audi West Ottawa

I purchased a new Audi S4 from your dealership this fall of 2017. I dealt with Lana Ortiz from your sales staff. She was personable, her product knowledge was very impressive, her brand enthusiasm was genuine, and she represented herself and the dealership in a very professional and competent manner. The negotiation process for the purchase price of my new vehicle was straight forward, and stress free. I was very happy with the trade in process that I went through with the two vehicles that I traded in. My purchase experience was thoroughly enjoyable. It was reflective of a premium automobile brand. I should also comment that the support staff with whom I dealt, for the lease, purchase of snow tire package, and the vehicle turn over to me, were very professional, making my purchase experience smooth and seamless.

The delivery of my new Audi went well and was a very positive experience. Calli went through the car with me and answered all my questions.

Description of the car is detailed Purchasing procedure is advised clearly Comparison of different car types is useful Follow up questions after purchase is helpful

staffs are very friendly and the services they provided are professional and I feel satisfied with the vehicle i got

Although Richard Cross did a great job coordinating and joining me on the test drive that included both the A5 sportback and the S4 John Hamilton did all the background work to find the dream car I was looking for. John also coordinated window tinting at my request and completed all the paperwork for signing. On pick-up day the car was ready with wow factor and a brief overview was completed before I was given the keys to my new ride. It was the perfect way to start the weekend! Thank-you!