Verified Customer
3 years ago
David Lee
This is the fourth Audi that I purchased from your dealer. I love to work with David. He is very knowledgeable, patient, respectful and very friendly.
Reply from: Audi West Ottawa
Hi Yu Hin W,
I know it goes without saying but, we are so thankful for your continued business. Your loyalty means the world to us.
We are thrilled that you see our care when working with our clients and our attention to details ensuring a positive experience each and every time!
We hope you enjoy your summer and cannot wait to see you again.
Thank you for the positive words and Five Star Review!
Sincerely;
Your Audi West Ottawa Family
Staff Dealt With
Verified Customer
3 years ago
Feedback on New Car Sales
Blair Malis was very professional and patient with us as was Elmira Jabaerizad. We appreciated receiving clear and concise information from both of them. It was a pleasure to deal with both of them.
Reply from: Audi West Ottawa
Hi Ellyn,
Thank you for the Five Star Review! We are so happy to hear you had a pleasant care buying experience with us. We really do pride ourselves on going above and beyond for our client's, not only during the purchasing process but in all the days to come.
Welcome to the Audi Family and we hope you enjoy everywhere it takes you this summer.
Sincerely;
Your Team at Audi West Ottawa
Staff Dealt With
Verified Customer
3 years ago
Zel was great and a pleasure to deal with.
Car was ready on time. Zel was great. We like the new car. It took the backoffice 3 times to get the ownership corrected and fixed but they made up for it by delivering the new one.
Reply from: Audi West Ottawa
Hi Connor,
Thank you for the Five Star Review. We also appreciate you taking the time to let us know about your experience. We look forward to continuing to do business in the future and hope you have a wonderful summer in your new Audi. Enjoy everywhere it takes you!
Please do not hesitate to contact us if you require any assistance at all.
Sincerely;
Your Team at Audi West Ottawa
Staff Dealt With
Verified Customer
4 years ago
very proffesional
Really liked the service and found that we could respect each other. Came threw with a very pleasant experience overall. Was just a little disappointed that I never got my second key for my new car. When I traded in my used car I thought that I had both keys but only had one. I thought that they might at least give me the second key to my new A6 with the money I paid but It was like that didn't matter no second key for my used Honda no new key. Other than that I really liked my experience. I will be back I think but will make sure I get both keys to a new car. I did say I would pay for the second key but no one responded back to me for how much or when I could get it.
Reply from: Audi West Ottawa
Hi Thomas,
We appreciate you taking the time to send us this message and Five Star Review. We are very happy to hear you enjoyed your experience overall and want to congratulate you again on purchasing your new Audi A6! We look forward to continuing to do business with you in the future.
Sincerely;
Your Team at Audi West Ottawa
Staff Dealt With
Verified Customer
4 years ago
Outstanding service and unparalleled product!
Zel, Elmira and the entire crew provided an outstanding service from the initial test drive up to vehicle delivery. The red bow rapped delivery was a very nice touch. Thank you Audi West Ottawa!
Reply from: Audi West Ottawa
Hi Eric,
As we pride ourselves on going above and beyond for our clients we are thrilled to hear you had an outstanding experience! We love celebrating with our clients and appreciate the five start review and recognition of our small details.
We look forward to continuing to do business with you in the future.
Enjoy your new Audi and everywhere it takes you!
Sincerely;
Your Team at Audi West Ottawa
Staff Dealt With