Verified Customer
8 years ago
Recent Purchase of 20017 Q5
No surprise. I am a very happy repeat customer of Mark Motors and of Richard Cross. Everything promised happed exactly as described and when expected. Quite simply I have now come to expect Excellence as the norm at Mark Motors, and I am never disappointed
Reply from: Audi West Ottawa 8 years ago
Hello William,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
As in the past, Paul Renaud provided an easy and pleasant buying experience !
After recently deciding to update my current ride, I reached out to Paul to get info on an S3. His no nonsense approach made the entire experience efficient and stress free.
Reply from: Audi West Ottawa 8 years ago
Hello Steve,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Verified Customer
8 years ago
2017 S3 purchase
Very professional, accommodating, knowledgeable and prompt. A pleasure to deal with with no sense of the custom,er being "handled" or made to jump through hoops to complete the purchase.
Reply from: Audi West Ottawa 8 years ago
Hello Darryl,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
Excellence in customer service!
Our sales person Nick was amazing! He made all the difference and truly was the reason we purchased an Audi and from Mark Motors. He sets the bar for excellent customer service! So nice, down to earth and provides the facts you need to know without trying to oversell or turn off clients with a harsh sales approach. We loved every minute of our dealings with him and the entire team at Mark Motors!
Reply from: Audi West Ottawa 8 years ago
Hello Stephanie,
Thank you for your review and your wonderful feedback about Nick! We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
Lease of my new Q7
Great experience, thanks for everything. Leased my Q7 through Carsense.ca (broker), however dealership offered a test-drive (brought vehicle to my place) and provided excellent service when I picked up vehicle.
Reply from: Audi West Ottawa 8 years ago
Hello Yanik,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! Enjoy your new Q7!
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
