Verified Customer
8 years ago
It was excellent, Nick was awesome!
This was my first Audi and your team went the extra mile to show me all that Audi has to offer. From the moment I arrived all the way until my vehicle was delivered I felt very well taken care of, bravo to all of you.
Reply from: Audi West Ottawa 8 years ago
Hello Michael,
Thank you for your review! We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
David Li was excellent as he provided a great experience
My SQ5 arrived sooner than expected, thsi is my 3rd purchase with David Li and every experience is wonderfull.
I bought the car with a snow tire package for 3900$ with the ski rack and no winter floor mats were included this is a little ridiculus.
Reply from: Audi West Ottawa 8 years ago
Hello Daniel,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! In regards to your disappointment with the winter mats, please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
Audi A7
Blair, Natasha and Damien et al were all very friendly, professional and efficient. I had done my research so the discussions were minimal.
Reply from: Audi West Ottawa 8 years ago
Hello Stephen,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
Painless and Professional, Best Buying experience so far.
An excellent buying experience. It was a pleasure dealing with the entire sales staff. I will be returning for any future Audi purchases.
Reply from: Audi West Ottawa 8 years ago
Hello Jansen,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Verified Customer
8 years ago
I was extremely impressed w the service I received.
I was appreciative that the Montreal road dealership resolved issues w my car very quickly and to my satisfaction even though I didn't have an appointment. Thank you
Reply from: Audi West Ottawa 8 years ago
Hello Martine,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
