Verified Customer
8 years ago
Quick, easy and helpful!
I had Nick Assaly as my sales representative, he was great. He answered all my questions and got back to me when I needed feedback that is why I leased from Marks!
Reply from: Audi West Ottawa 8 years ago
Hello Guy,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
Purchase experience
This our second Audi Vehicle, and David has always been helpful to us, in terms of answering vehicle specification related questions, helping us to get loyalty rate of finance, even arranging service appointment for us!!
Reply from: Audi West Ottawa 8 years ago
Hello Shanshan,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
A Truly Enjoyable Experience!
Brian worked tirelessly to understand my wants and needs, and find me the vehicle that fit those requirements. He was accommodating, patient and thorough over the course of a few separate visits, always listening to my feedback and putting me at ease. At each visit, I felt that I was his priority and felt valued. The visits were comfortable and enjoyable. Brian took the time I needed, went above and beyond my expectations, and put me into the vehicle I really wanted. The care I received at pick-up was excellent and personal. I will not hesitate to recommend Brian and staff. I look forward to seeing them all again. -Emily Fisk
Reply from: Audi West Ottawa 8 years ago
Hello Emily,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service.
Sincerely, Mark Motors of Ottawa
Verified Customer
8 years ago
Buying experience
Paul and his team did a great job to find me the car I wanted and made my buying experience an easy one.
I will be back again.
Reply from: Audi West Ottawa 8 years ago
Hello Matthew,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Verified Customer
8 years ago
I don't like changing cars, but this was easy.
Wonderful service, and I loved the flowers and the follow-up email. A pleasant experience. My first Audi. However, I wished that I had ensured that the Q3 had an automatic garage door opening function (price of manual $398) and also that it would automatically adjust seat position etc to individual drivers.
Reply from: Audi West Ottawa 8 years ago
Hello Charlotte,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
