Verified Customer
10 years ago
Vehicle Selction suited what I was looking for.
The Sales team were very courteous and helpful in selecting a vehicle I was in need of purchasing. Made it humbling to where I would go back to the employer as a referred client when the circumstances arise.
Verified Customer
10 years ago
Crystal was easy to talk to and the whole service experience was great! No surprises!
I'm a little slow in providing this feedback, but for sure I have continued to have positive experiences at SMP Service over the years. I have found Crystal McEwan in particular to be a very pleasant and easy to work with Service Advisor. She is competent and down to earth, as well as knowledgeable in terms of advising on suggested maintenance but respectful if there's something I want to defer to a later date. I do not hesitate to refer friends to SMP for quality and timely service work.
Staff Dealt With
10 years ago
very professional and knowledgeable could not ask for a better first time buying experience
Dan Barrett is and excellent salesman along with his team. I have never had this kind of customer service before he made sure all my questions were answered. I never once had to call back to the dealer to ask questions which is more than I can say for my local dealer .Very satisfied love the truck and worked around my schedule I will be back for my next truck.
Staff Dealt With
10 years ago
Patient, knowledgeable and efficient service from Kennedy
We brought in our 2008 Cobalt to the service center when it would not start. They quickly diagnosed the problem as a broken timing chain which meant the engine was blown and presented us with our options. We decided our best choice was to purchase a new vehicle so we went to see Kennedy. After a few weeks of deciding what we wanted we finally decided on the Equinox. Kennedy was incredibly patient and very helpful answering all of our questions and showing us numerous different models and options. Our financing fellow, Brandon, was also wonderful to work with. This is our second purchase with SMP and we will definately be back for future purchases.
Verified Customer
10 years ago
Very helpful!!
Everyone At SMP did whatever they could to get me into the vehicle I wanted
