Saskatoon Motor Products

Dan and his team took amazing care of me while I was looking for a new vehicle! Any and all questions answered. Will be back for my Next vehicle in a few years!

I was very with my experience at smp. I told Allen exactly what I wanted, and he and the people at smp delivered on everything.

An understanding to what is warrantable or what is not between the sales department and service department would be an asset to the customer.I had a situation where a squek was coming from what I thought was a brake not releasing and enquired as to it being a warrantable item to which I was told it was when I made an appointment to have the problem corrected things changed quickly. It seems rather confusing and maddening how quick a warranty procedure [sales] turns into a maintenance cost [service].I still cant understand how a problem with a vehicle falls under THE SHOULD BE MAINTENANCE LINE when there is no direction to what and when certain maintenance should be done other than changing oil.I was left with the feeling that after purchasing a vehicle ,having some body work done and having service [oil changes] at SMP that profit over customer service was more important .Regardless the service was not performed and I cant see myself being a loyal SMP customer . Regards Arnie Miller PS I wonder if anyone reads these transscripts

I was extremely happy with the way crystal helped me and how she went out of her way to take care of my vehicle.

they overbooked...so needed a ride home and back later when i could have just waited if done right away....how do i know its even a hot oil change when vehile sits for 5 hrs...what about winter?...even tire rotations...why would i ever buy tires from a dealership when I can buy from a tire shop and get free rotations for life...doesn't make sense to me.....even with your ''loyalty'' card i feel like i'm getting gouged...sorry but loyalty only goes so far anymore