Verified Customer
1 decade ago
Everyone was very friendly and helpful.
Had to bring G5 in for a recall of ignition switch. Took advantage of shuttle service to work and back to shop after work to pick up my car. Been bringing my car in to SMP for about 6 years now. Have always had friendly service from everyone.
Staff Dealt With
Verified Customer
1 decade ago
Average
Your service personally was very good and the dealership service was average compared to others. Outstanding service is what I experienced in Suprise AZ. The Service Rep met me as I drove into the service reception area (they gave me his name when I booked the appointment) and informed me my vehicle would be ready in 45 minutes at a cost (total) of $35 USD. I received my vehicle in 45 minutes and it was washed, vacuumed and sitting outside waiting for me. All services done, no busy confused reception area and it is a very large dealership ( Sands Chev in Suprise AZ). At SMP I originally booked on line and received no acknowledgement until I phoned long distance and cancelled the original date because I has no confirmation and made other plans. At least the oil was changed and in a good time frame. Thank you. All EE's were friendly and pleasant.
Verified Customer
1 decade ago
Great Service
Everything went as it should no complaints at all will always use smp
Reply from: Saskatoon Motor Products 1 decade ago
Happy to hear - thanks for your review!
Staff Dealt With
Verified Customer
1 decade ago
Very simple and handled well.
Came in, checked in with Glenn, when done Glenn asked if I required a ride, which I did. A short wait and I had my ride home. Good driver.
Lter Glenn called to say the job was finished and I asked for a pick up and the driver was there in about 20 minutes. Checked out and thanked Glenn and he thanked me for the buisness,
Reply from: Saskatoon Motor Products 1 decade ago
Thank you for your review!
Verified Customer
1 decade ago
Great Service
Wayne was great. Quickly processed my warranty repair work. I was called three hours later to let me know the work was done, and as an added surprise, my car had been washed and vacuumed. This is the great service that I will keep coming back for!
Reply from: Saskatoon Motor Products 1 decade ago
Very happy to hear! Thank you for your great review.