Saskatoon Motor Products

Kelly Prior is super nice and great to deal with but a bad experience with one of your finance guys has forced me not to recommend SMP anymore. Having already bought 3 cars from SMP I was looking at a long term dealing but I'm not sure anymore. Sorry about that. Wishing you guys good luck and thanks for the great service on my 1st 2 purchases.

I recently purchased a 2016 Traverse from SMP and was very pleased with my sales rep, Rick Harris. Rick worked hard to meet the challenge of giving me the vehicle I wanted at a price I was willing to pay. I was on the fence about purchasing another Chev product after a bad experience with Mann Northway in Prince Albert but Rick and the staff at SMP were understanding and fought to win my confidence back. Following the sale, I have received a follow-up phone call and emails, and a thank you note with brownies to ensure that all is well and that I am happy with my purchase. Time will tell, but right now I am pleased to recommend SMP, and Rick Harris if you are in the market for a new vehicle. Time will tell

Mark was very helpful and patient with me in my search for a new vehicle. I knew my budget would not get me the "new" vehicle I wanted and had settled on the idea of the same model in a used car. Through product research and an incredible sale by GMC, Mark was able to help me get the new car I wanted for a price that I could afford. Very pleased with the service provided and LOVE my new car!

You guys called to let me know my vehicle was ready and asked if I needed a ride to the dealership. I said I did and you guys said the shuttle will be on its way. I waited an hour and called the dealership back asking where it was and they said they are on its way. Waited another half hour. I don't care how long it will be to get a ride but don't make me wait by the window for an hour and a half waisting my day. And the dealership did nothing to make up for it. They left garbage in my truck. Messed with the radio and drivers seat. If you are going to screw up, at least wash my vehicle and clean up your mess.

Vehicle Purchase - pay attention to what the customer wants - pay attention to customer budget - only need to deal with one salesperson (not them and their boss because it devalues my belief in initial salesperson's knowledge, skills, and ability to sell) and a finance representative - no presentation of the current promotions was given - good thing I did my homework - ignored when salesperson recognized an acquaintance of theirs in the showroom and had to go say 'hi' - spent a great deal of time (almost an hour) to talk to a finance representative - the entire process took ALL DAY (roughly 8 hours), and I came in knowing what vehicle I wanted, my modifications to it, etc. - did not feel valued as a customer, felt "spoken down to" by the salesperson's boss - some "features" mentioned by the salesperson did not reflect safe driving habits (i.e the back seat slides forward so you can take care of baby/kids while driving) - strong emphasis to rank the salesperson GREAT at everything on the follow up survey so that they don't receive reprimands from boss. Which is totally bizarre since the boss and financial rep should be evaluated too since they were all involved in the process