10 years ago
the sales person made it all about me, fantastic.
I was greeted immediately by Eben and within moments he asked all the right questions to know exactly what I was looking for. I was then shown the perfect truck and test drove it. Upon returning I was met by the manager whom introduced himself and made my experience very personable. Within 1 hour I new I had the vehicle i always wanted. I was treated very well.
Reply from: Saskatoon Motor Products 10 years ago
Thanks for your review, Nelson. Enjoy your truck!
Staff Dealt With
10 years ago
It was a very long and almost frustrating process at times.
I spoke with a handful of individuals at the dealership. At first I was told I was not able to use a GM code - where I know I was. This deterred me away and left me frustrated. Then the individual who said no passed my file along for some reason. Finally we got to a resolution that I was able to use the code. They kept saying that they really don't see a lot of individuals use the code so there is so much paperwork and they stated they were not sure really what to do. (You think the employees should at least be educated on this?) As I have spoke with other family members who went to other dealerships because it was such a hassle for them to use the code. I was told that they weren't even really allowed to offer me coffee or anything with the code. We waited a long time when we first went in to test drive the vehicle even though they knew we were coming. I never got my car the same day as I went in. I figured there would be a full tank of gas. The tire pressure on one of the tires was very high compared to the others, I asked about that and was told it was probably just the way the vehicle was leveled. It was not looked at and it was not due to the way the vehicle was leveled. So overall I am not sure if I would purchase another vehicle from them in the future. They had what I wanted but I'm sure I could have found it elsewhere.
I shouldn't state the the service was not all bad as a few individuals were friendly and courteous.
Verified Customer
10 years ago
Excellent service
Showed up with less notice than originally given to pick up my new truck and Jeremy made everything work out. Excellent knowledge of the product and is great with customers as well as fellow staff members. Very happy to have done business with Jeremy and would recommend him to anyone who asks!
Reply from: Saskatoon Motor Products 10 years ago
Thanks Ben for your review! Enjoy your new truck!
10 years ago
Great service.
Kennedy gave me amazing service from the first phone call describing exactly what I wanted, to our last handshake to close the deal. I would reccommend her and the SMP team to any one of my family or friends.
Verified Customer
10 years ago
Wonderful Sales Person!
Kari was a fantastic help with choosing my 2012 Ford Escape! She was very knowledgeable about the features and benefits of the vehicle. I would recommend her expertise to anyone looking to purchase.
Staff Dealt With