Jim Thompson Chrysler Dodge (H...

Excellent 4.7 Write Review
304 reviews on ReviewsiiTM | Latest review 7 years ago
7 years ago

Bought a truck for JT Crysler

Quick and easy.i had an idea of what I wanted, Jonathan showed me what I wanted to see, explained everything and worked through options with me.
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7 years ago

Smooth transaction

Dean was very helpful and made the process pretty seamless. I will definitely refer others whom I learn are looking for a new car.
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Verified Customer
7 years ago

2018 Jeep Cherokee

I was looking to replace an older crossover and Jon was a great salesman. He listened to what I was looking for and found me the perfect vehicle. I love my new car.
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Verified Customer
7 years ago

The staff were amazing and made the experience of purchasing my vehicle very stress free!

Jonathan sat down with me and explained all of my options very clearly to me. He made purchasing this vehicle very hassle free. I would highly recommend Johnathan to anyone looking to purchase a vehicle.
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Verified Customer
7 years ago

customer service needs work !

I do not appreciate being told this company does not cover road hazard on tires, only to find out after the fact that the tire company that provides the tires for my vehicle does have road hazard on the tires on my vehicle. Costing me full price for two tires. Then there's oil change that cost twice what a local competitor charges, and charging, and $75. to check air presser in my tires. This is just the start, If I had all the work done on my vehicle that has been suggested to me I could have bought a new vehicle. This is not good customer service, not to mention we have bought our last four vehicles from this company and more than likely our last. Is this respectful enough for you ?
Reply from: Jim Thompson Chrysler Dodge (Heighton Auto) 7 years ago
HI Carol, thank you for taking the time to share your concerns, as we are always looking for ways to improve. I am going to pass your message along to the manager. Could I arrange for someone to call you and if so what is the best number to reach to you at? - Online Manager
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