4 years ago
Excellent service
Zein was honest, polite and professional. Been buying Mazda’s for years and absolutely a great experience dealing with Zein. Thank you for helping me and will recommend friends and family to you and bank street mazda!
Staff Dealt With
4 years ago
unethical sales tactics
WARNING, tried to take advantage of my elderly mother!
The finance service manager offered the extended warranty with the rust proofing and when my mother declined he said it was against the law to let it off the lot without it. She told him to shove it! Pretty sure that's an outright lie! Perhaps I should call Mazda Canada and OMVIC to find out for certain!
Staff Dealt With
4 years ago
It is a start of an excellent partnership
I recently leased for my wife the 2021 Mazda CX5 Signature model red color from Bank Street Mazda. The sales rep Saad El Aaouani who helped me did an excellent job in making me comfortable in acquiring the lease. Thank you very much Saad for being so patient with me. I would also like to thank Zein and Sully for being so professional and made me feel comfortable for all my financial needs. I even got Kirk Cameron (not the "growing pain" actor) the GM of Bank Street Mazda come out of his cabin to congratulate me on my new purchase. Thank you Bank Street Mazda hoping to enjoy our CX5.
Naj Ansar
Staff Dealt With
4 years ago
awful, steer away
Financial representative, Zain, uses bully tactics to pressure to make decisions about warranty. Shame on him. If you want to buy a Mazda there, take a witness with you when you talk with them about financing to assist to review the figures. It is reasonable to ask about how they come up with the figures. NOTE you do not have to buy "extras" from the dealer to buy the car. Better still - shop around!
Staff Dealt With
4 years ago
Experience
“I had the pleasure to deal with Houssein Ayache before and I loved my experience with him. He’s knowledgeable and fast on his feet. He gets everything done accordingly and he never under delivers. I would totally recommend him to anyone buying a vehicle at bank street Mazda”. Ps thank you Ayache for everything.
