3 years ago
Amazing service
Thanks to Martin Finnagan, sales rep at Orléans Mitsubishi, my car buying experience was one of the best I have had. Friendly, knowledgeable and available to answer all my questions. Thank you Martin!
3 years ago
Awsome!
I don't usually write reviews just because someone did their job, but it would be an injustice to Mr. Kassim (Kasey) Elayouti if I didn't give him the accolade he earned. My wife and I recently decided to trade in our Audi Cabrio for a more practical SUV due to my increasing challenges with disability. Dilawri Orleans Mitsubishi had the a car we wanted at a lower cost than anywhere else in Ottawa, so that's where we headed. Mr. Elayouti met us at the door and promptly assisted me to a chair to relieve my discomfort. Not only did Kasey ask what car I wanted to buy, but how much did I expect for my trade-in. That took all of 10 minutes. While we were out for a pleasant 30 minute test drive, Mr. Elayouti and the efficient staff at Dilawri, crunched the numbers until they arrived at the exact deal I wanted. No messing around at Dilawri I tell you. I didn't have to threaten to go elsewhere, nor plead for a better trade in value, Kasey said you got the deal you wanted. Not only did it leave me speechless, it even left my wife of 52 years speechless which is quite an accomplishment.
Staff Dealt With
3 years ago
Best service in Ottawa
Biggest thank you to Hussein Daoud for all his help! He spent a lot of his time helping us and making sure all our needs were met when we were trying to choose our SUV. Thanks to his extraordinary help we were able to buy the mitsubishi Outlander with all the options we've wanted!
3 years ago
Best service in Ottawa
Biggest thank you to Hussein Daoud for all his help! He spent a lot of his time helping us and making sure all our needs were met when we were trying to choose our SUV. Thanks to his extraordinary help we were able to buy the mitsubishi Outlander with all the options we've wanted!
3 years ago
Poor service and too expensive
It's been 3 times that I am not happy with their services. They didn't fill-up my liquid for the windshield when I did a changing oil. Another time, they changed my tires but after that I started to hear some noise in the back of my car. I went again to get this noise fixed and after charging me an harm and a leg, my car was shaking when I went over 120 km/h which means that they didn't balance my car. I had to go again. They fix something and create another problem for you to come back. Also, they're really expensive.