Discount Car and Truck Rentals...

Good 3.8 Write Review
108 reviews on ReviewsiiTM | Latest review 6 years ago
All Staff
Verified Customer
6 years ago

Car was dirty

Car was actually very dirty from the inside and outside. Cup holder had coffee stains, back seats and front sides had crumbs all over, outside was dusty and had shit stains. Car had a wierd smell.. They also didn't give me options to choose from, which is not a big issue. I really wanted to complain but didnt have the time as they were closing soon.
Reply from: Discount Car and Truck Rentals- Upper James
Hello , We sincerely apologize for the inconvenience that you have experienced, in regards to your Reservation. Please note that we take matters such as this seriously to uphold our standards of Customer Service. We have already assigned our Senior Operations Manager in to contact you to address your concerns. We appreciate your patience and understanding.
Reply from: Discount Car and Truck Rentals- Upper James
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
6 years ago

Car rental in Hamilton.

Very good service by all staff. Excellent vehicle, will definitely choose Discount on my next rental vehicle. Thank you.
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
6 years ago

Amazing Service

Great service. It was really fast and efficient. Friendly staff to take care of you. I would rent again from this location.Thanks!
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
6 years ago

Quick and friendly

The vehicle I was supposed to get was not returned when I showed up and they corrected the problem very quickly and I didn’t even have to wait!
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
6 years ago

the way we all want it to be

the staffs are awesome! they will give you all the necessary informations you need. its like giving you all the weapons before going to a war. you will feel safe and secure already before even jumping into the vehicle. And their cars are excellent.
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login