Verified Customer
6 years ago
Palladino Honda provides dependable excellent service a tradition I have enjoyed for many years .
I have owned 6 different Accords since 1985 ....all purchased at Palladino Honda...When you love your car you want to keep it in top condition and the service staff at Palladino's have consistently delivered the attentive service that assures quality ... ...There is always a comprehensive review of all issues raised ...and outcomes reported on ....The client is made aware of costs involved....Staff strive to keep appointment schedules on track....Most of all I appreciate the friendly personal service... Kara is great and she is good to my son...and I like the grandfather who is always ready to help with issues as he did on Tuesday .,I am a senior now but in the past I travelled all over Ontario for work and it was important that I I had a car that I felt was safe..
Reply from: Palladino Honda
Maureen, we truly appreciate your kind words and always look forward to your visits with us! It is so important to us that our customers feel safe in their vehicles.
Staff Dealt With
Verified Customer
6 years ago
excellent , friendly ,fast and peaceful
removed winter tires with summer tires & alignment. The shuttle vehicle was great, to and from my appointment. I was very please with the friendliness of the personal involved. Thank you .
Reply from: Palladino Honda
We are so happy to hear the shuttle was great and that you were very pleased with the friendliness of our team, George! Thank you so much for sharing your feedback.
Staff Dealt With
Verified Customer
6 years ago
A13 service
The van was serviced as requested. One additional items could not be done (LDW camera) & the van was 1 hour late even though it was at the shop for 6 hours.
Reply from: Palladino Honda
We apologize for the longer than anticipated wait time Allan. Thank you for your feedback.
Staff Dealt With
Verified Customer
6 years ago
Good
Staff courteous, work completed ahead of time. Service desk personnel explained work to be done and when questions arose beyond her technical knowledge, brought in the mechanic A good experience for both CRV's serviced that day.
Reply from: Palladino Honda
This is wonderful to hear John! It was our pleasure to service your Honda CR-Vs for you.
Staff Dealt With
Verified Customer
6 years ago
Tire installations and maintenance service
Tires were installed and a maintenance service was performed. I was satisfied with the service I received on March 28. The car was ready at the specified time.
Reply from: Palladino Honda
Its great to hear you were satisfied with your experience Alice! Thank you for your awesome feedback.
Staff Dealt With