Palladino Honda

Service advisor took care of the problem and went over and above to insure the vehicle was up to date for all services as requested. Thanks Amy!

Service team was very helpful and efficient, however not satisfied that a vehicle this new has been in the shop so any times already and required new parts that are not just normal wear and tear items.

We bring it in to get fixed and it comes out with more issues! It goes back again. Customer service is great though.

Salesperson was helpful and honest. Did not pressure my wife and I to make a purchase. Provcided ample information on the CRV-W to enable us to make a decission.

We had an appointment after work on a Wednesday. As the store closed at 6pm they gave us the vehicle over night which was nice as I appreciate seeing how things light up on the interior of a vehicle as well as the performance of the headlights. The next day we met with Josh to discuss numbers. We basically told him up front what we would be willing to pay. He was able to get close enough to that number that it really was negligible the difference so we were quite happy with the deal. A couple of days after picking up our vehicle we noticed some odd scratches across the windshield. As we had put a couple hundred kms on it since we picked it up I was fearing that the dealership would try to pin the damage on us or that it must have happened after delivery. To my relief Josh asked that I swing by so he could have a look. After a minute or two he said to just bring it in the following week and they'll replace it no problem! If you're in the market for a good used vehicle or a new Honda I would not hesitate to recommend Palladino Honda (and especially Josh). This 2019 CRV will be our 5th Honda and 4th from Palladino. Any issues we've ever had have always been addressed in a courteous and professional manner and in our case have always been covered under warranty. This review isn't just for Josh but really all the staff at Palladino. They have always met my extremely high standards!