Palladino Honda

Excellent 4.6 Write Review
3368 reviews on ReviewsiiTM | Latest review 6 years ago
Verified Customer
6 years ago

Excellent as usualvan

Van is almost 11 years old and still going well usually. Fuse box needed to be replaced as most electronic gadgets were not working. Mechanic found a problem...water was coming into the doors. Tests were done and hopefully the problem was solved. Always informed of work being done and/or being informed of problem, the cost involved, the time required and the OK to go ahead. Always respectful, knowledgeable and never pressured into making a hasty decision. Super great staff.
Reply from: Palladino Honda
11 years and still going is so awesome Cecile! Thank you for the kind compliments about our team. We look forward to seeing you again soon.
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6 years ago

Made a mistake choosing Honda

A brand new CRV sitting in garage awaiting Spare parts is no good new for a new customer. I do not see such incident occurring to a brand new vehicle, and that too just because of the regular weather conditions.. No accidents / No mishaps.. Simply a new vehicle breaks down. That's Honda.!
Reply from: Palladino Honda
Gautam, we are disappointed to hear you feel this way. Our Service Manager Marilyn will be in contact with you.

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Verified Customer
6 years ago

Amazing staff - truly went above and beyond!

Initially I did not plan to buy a car from a dealership, this being due to the stereotype that they are looking for a certain clientele. Palladino Honda in Sudbury, ON. has definitely changed my viewpoint on this, more specifically Rob Shea and Guy Robineau. I do not have the most desirable situation for a salesperson. My financial situation had geared me to look towards auto companies with high-interest and a far less personable experiences as per reviews. Upon a friend recommending I at least talk to Rob Shea at Palladino Honda, I decided why not. From the first phone call, to the day I picked up my car, I had nothing but positive experiences with Guy and Rob. They both went so far beyond what I expected that I would recommend them to absolutely anyone. I will never go anywhere else!
Reply from: Palladino Honda
Toni, it was our pleasure to get you into a vehicle! Thank you so much for giving us the opportunity to change your viewpoint. We are so happy to hear you had a positive experience with Rob and Guy, and truly appreciate you taking the time to provide us with your feedback.
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Verified Customer
6 years ago

Excellent

Matt is always a pleasure to deal with, he has sold me a couple of cars now and is always patient and understanding of what I expect from a vehicle and knows what vehicle would suit my needs best.
Reply from: Palladino Honda
Thank you for the wonderful compliments about Matt! We appreciate you taking the time to provide us with your feedback Richard. Congratulations on your new purchase.
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Verified Customer
6 years ago

Top notch service as usual.

Once again, you've proved yourself one of the best in the field. Service was prompt, effective, efficient, and complete. Pleasant experience once again.
Reply from: Palladino Honda
This is so wonderful to hear Alain! We are so lucky to have such great customers like you and your wife.
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