Verified Customer
6 years ago
I guess they don't want me to buy a new civic...
After purchasing my first civic through Palladino, I walked in today to look at updating to a new one. Salesman came to see me and stuck me in front of one of the computers and told me that all the prices online are up to date, no negotiating, no additional information given about the updated model...nothing. He left me in front of the computer for 20+ minutes. I look over and see him on his computer, not with another client. I was considering purchasing a vehicle today but thanks to Jeff I won`t be buying my new vehicle at Palladino. Thanks for nothing!
Reply from: Palladino Honda
Mario, we have reached out to you and would like to discuss your experience.
Verified Customer
6 years ago
Great to deal with!
Matt did a great job describing the vehicles and allowing us to test drive two of the vehicles we were most interested in. The only issue was the wait at times. On two occasions, it took about 30 minutes to see the financial service manager.
Reply from: Palladino Honda
Congratulations on the purchase of your new vehicle Kevin! We are so happy to hear Matt did a great job with you and apologize that you had to wait to see the Finance department.
Staff Dealt With
Verified Customer
6 years ago
Recall repair
Recall work that was done for my civic was performed quickly. Shuttle service got me to and from work promptly.
Reply from: Palladino Honda
George, we appreciate your awesome review and are glad to know we were able to service your vehicle quickly for you!
Staff Dealt With
Verified Customer
6 years ago
Brake service
The staff is just lovely. Dropped off at work picked up on time car appears to be running just fine. Service provided me with details of service required
Reply from: Palladino Honda
Cynthia, we love hearing wonderful customer feedback like this! Thank you so much.
Staff Dealt With
Verified Customer
6 years ago
Got to love Honda
I brought my car in for servicing they let me know about a recall and I asked them to look at my heater motor the got all the parts need and had my car fixed with in the week very satisfied with Hondas staff and how quickly the get it done
Reply from: Palladino Honda
We are so happy we could fix your vehicle for you Annetta! Thank you so much for your awesome feedback about your experience with us.
Staff Dealt With
