Verified Customer
6 years ago
Service was excellent.
Was greeted by Kara & reviewed all service to be performed, shuttle was arranged to bring me home as well a pick up when service was completed. Was very pleased with the whole experience.
Reply from: Palladino Honda
Stephen, we love hearing that you are pleased with your recent experience with us! Thank you so much for your fantastic feedback. We will see you again soon!
Staff Dealt With
Verified Customer
6 years ago
They did all they could to make sure I purchased the vehicle I wanted and could afford.
They were courteous and greeted us with respect. They too k the time to listen to what I wanted as a vehicle. They didn’t rush me into a decision until I was ready to make one.
Reply from: Palladino Honda
Jody, it is so important for us to help our customers get into the right vehicle that meets their needs. We are happy we could do this for you. Thank you so much for your feedback. Congratulations on the purchase of your beautiful new vehicle!
Staff Dealt With
Verified Customer
6 years ago
Excellent service.
Maintenance B service, replace air filter, replace front brake pads and rotors, replace front stabilizer links.
Tamara is very knowledgeable, courteous, always pleasant to deal with her.
I hope you appreciate your staff as much as I do.
Reply from: Palladino Honda
Cecile, thank you for the lovely compliments about Tamara. We are so lucky to have her!
Staff Dealt With
Verified Customer
6 years ago
Amazing
Kara and Marilyn always impress and I am grateful to have them assisting me with my Acura TLX. From the car rental to the work performed, they were communicating all the way through and ensuring it went smoothly
Reply from: Palladino Honda
Andrew, we are so happy to hear Kara and Marilyn are always able to assist you when you visit our service department! Thank you so much for your wonderful feedback.
Staff Dealt With
Verified Customer
6 years ago
Great experience and Customer service
I had my first oil change at Palladino Honda last week and it was a great experience from a-z. I appreciated the reminder phone call/email I received the day before my appointment. Upon entering Honda Amy greeted me with a smile and everything was quick. I waited at the dealership and enjoyed a complimentary beverage as other staff continued to stop by and ensure I was happy. Once my oil change was complete I received a phone call and was on my way. Overall 10/10 experience.
Reply from: Palladino Honda
We are so happy you enjoyed your first oil change with us Corissa! Thank you so much for your wonderful feedback.
Staff Dealt With
